Technical Support

Have questions? Need further assistance?

Our support is available according to customer selected Support Agreement, a support technician is available during business hours. (8:00 am – 4:30 pm MST, Monday – Friday). After hours you can reach us by filling out our quick and easy contact form.

You can reach our help desk by;
Phone 1-844-355-1885 or by filling out our quick and easy contact form.

Remote Support

In order to start a remote support session with TrimFiles, you will need to download and install the TeamViewer software from the link below. Just click the link, select “RUN” and allow your computer to install the software. A TrimFiles support representative can connect to your computer once you have shared password provided by the support technician.